This is a summary of the way in which voltio manages personal information. We only collect, hold, use and disclose personal information to carry out our primary goal to provide energy services for businesses and homes. This policy was last updated in April 2017.
Collection and use of personal information
We collect personal information from customers and non-customers directly (including sensitive information with your consent) to enable us to manage your account, conduct our services, hold meetings and provide products and services for the benefit of customers and non-customers.
Disclosure (sharing) of personal information
We don’t disclose information about you unless you agree or would expect us to.
We disclose limited information about you to other customers under strict conditions.
Access and choices
You have a right to ask for access to the personal information we hold about you and ask us to correct any wrong information. You can opt-out of receiving marketing communications from us.
How to complain
You can complain to us in writing (email) about how we handle your personal information. We will respond as soon as possible. If you are not satisfied you can complain to the Office of the Australian Information Commissioner.
Voltio Pty Ltd, 120B Underwood Street, Paddington NSW 2021, Australia
Phone: 1300 865 846
Your continued use of the web site constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by Voltio Pty Ltd, ABN 52 165 415 396.
Use the website at your own risk. This website is provided to you “as is,” without warranty of any kind either express or implied. Neither Voltio nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the website or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the Web site on behalf of Voltio. Voltio reserves the right to change or discontinue at any time any aspect or feature of the website.
Exclusion of Liability
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
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None of the material contained on voltio.com.au may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Voltio. Violation of this provision may result in severe civil and criminal penalties.